Billing Coordinator

Cleveland, OH
Non-Exempt Staff
Location: Cleveland,OH
Department: Cleveland
Position Type: Non-Exempt Staff
Posted: 01/09/2020
Location Name: Cleveland

Founded in 1908, Ulmer & Berne LLP operates six offices in the Midwest and East Coast, and one office in Florida.  Ulmer & Berne serves a wide range of clients that include individuals, sole proprietorships, public and privately held companies, multinational corporations, financial institutions, public bodies and nonprofit organizations.  As one of the largest law firms in the U.S., Ulmer & Berne provides excellence in client services on a regional, national, and international level.

We are currently seeking a Billing Coordinator as part of the Accounting team in our downtown Cleveland office. The Billing Coordinator is responsible for ensuring all aspects of billing are completed in a timely and accurate manner. The Billing Coordinator will work closely with internal and external clients to facilitate the distribution of the invoices according to client and firm guidelines.

Job Duties Include:

  • Manages the complete billing process for a portfolio of assigned attorneys and/or clients, following firm and client guidelines, including but not limited to:
    • Print, distribute, edit, prepare, and post firm pre-bills
    • Work with clients and attorneys to implement client specific billing guidelines
    • Set up all client/matter maintenance in time and billing system to ensure that the bill format requested by the billing attorney is in place, along with any client discount and ebilling information
    • Handle all phases of ebilling in conjunction with the ebilling software or by manual submission of invoices.  This includes new timekeeper requests, rejection errors and reporting
  • Ensure client and attorney preferences are appropriately considered
  • Respond to requests from internal and external clients in a professional and timely manner
  • Identify and escalate billing related issues to supervisor and work with supervisor to determine appropriate course of action
  • Work with billing manager to set up/change billing guidelines on new or existing clients and attorneys
  • Maintain documentation of procedures, deadlines and other client and lawyer preferences related to billing and interacting with assigned lawyers/clients
  • Other duties as assigned


The ideal candidate must possess an Associate’s degree or equivalent related experience in business, accounting, or finance with a minimum of two years billing experience. Law firm experience working within the Aderant and/or Elite systems is preferred.

Must possess strong technical analysis skills and advanced Excel capabilities.  Must have working knowledge of automated accounting systems and knowledge of general accounting principles.  Experience with third party electronic billing software is preferred.

Ulmer & Berne offers an outstanding benefit package with includes: medical/dental, 401(k) with employer contribution, life insurance, short and long term disability plans, transportation fringe benefit program, and a generous paid time off policy.

Interested candidates should submit a cover letter, resume, and salary requirements to the attention Human Resources at Ulmer & Berne LLP at

Equal Opportunity Employer